18 Jan Meet Dan
Meet Dan, first aid officer and 2IC (second in charge) of our Fit-Out team.
At Graham Lusty Trailers (GLT) one of our main values is to be customer driven, so we asked Dan what it means to him. This was his response…
“To me, customer driven is listening to our customers and then building what they need.”
At GLT, we work together, as a team, to ensure we are doing everything we can to meet our customer’s expectations.
It starts with our sales and engineering team, working with our customers to create a customised design based on their specific business needs. This flows to the end product and helping with ongoing repairs and spare parts. We know you need to get your trailer back out on the road as soon as possible and we make the time to help in any way we can.
Every year we spend money on research and development so we can have the most innovative products available to meet those needs.
We make every interaction with our customers a positive experience and enjoy when they visit us at our production facility in Crestmead, to take delivery of a new trailer.
It is this customised, and personalised approach that makes GLT customer driven.